Communication in this digital era is no longer limited to email and telephone, but also social media and instant messaging applications. In responding to changing times and providing the best service, FXTM brokers hold customer service contacts and document verification via Viber, WhatsApp, and Telegram.
With FXTM's new breakthrough, everyone, whether registered traders with FXTM or not, can more easily message FXTM.
In order to send messages to FXTM via Viber or WhatsApp, you just need to download the associated app free of charge from Google Play or AppStore on your phone or PC. Next, add the FXTM contact number to your contact list. Meanwhile, if via Telegram, then you can simply install the Telegram app, click the following link, then immediately start chatting.
The function of this facility is not only for discussion or filing complaints. With the introduction of customer service via WhatsApp, Viber, and Telegram by FXTM, traders can also upload documents via any of these popular social platforms. The goal is to expedite and speed up the verification process.
Documents that can be uploaded include:
- Proof of Identity, including Passport and KTP.
- Proof of Domicile, including Bank Statements and Invoices.
- Credit Card Copy.
- Payment confirmation.
Traders who wish to verify simply chat with the moderators of WhatsApp, Viber, or Telegram FXTM, then upload the documents as attachments.
Founded in 2010, FXTM broker licensed by CySEC Cyprus has firmly established its identity as a leading forex broker in just a few years, basing its philosophy on the most precious commodity: time. By constantly innovating and exceeding the expectations of its clients, FXTM provides one of the best trading experiences in the forex industry.