Problems in Trade Execution

S
Steven
Nov 7, 2015
Yesterday I sold USD/JPY OP at 121.20

then I stopped loss at 122.20, why can I stop loss at 122.41? what is the answer to this?

the problem is I'm losing money... I have a pending Buy Limit order for USD/JPY at 122.20 and it's not executed either... even though the USD/JPY position is now 123.20



please respond to Firewood... I 've sent an email and it doesn't seem to matter
7
6
Reply: [16]
F
FirewoodFX
Nov 10 2015
Please send the detailed information below to [email protected] :

Name: Email: Account number: Order number: Problem description: Expected solution:

We will make a ticket based on your explanation above. Our related department will check and respond directly to your email within 24 hours.
F
Fariska
Dec 28 2015
FirewoodFX seems okay. I like it because it's simple, not too many offers & rules. It's easy to join this broker, especially for beginners.
W
Wiriya
Jan 4 2016
Sorry, how do I register for a swap-free account at FirewoodFX? How do I get swap-free? They said you can swap-free but why only Standard & Premium account choices?

Thank you
F
FirewoodFX
Jan 4 2016
All accounts at FirewoodFX are Swap-Free. You don't need to choose a special account or make a request to get a Swap-Free account.
D
Deni wijayanto
Feb 2 2016
For FirewoodFX, I saw that all the accounts have fixed spreads. Are there any other options? Or can we request a floating spread?
F
FirewoodFX
Feb 2 2016
Hello,

For now, we do not provide floating spread accounts.

If you have further questions, please get in touch with us again via LiveChat here. Or email to [email protected].
A
Atim
Feb 24 2016
Is there a trading contest at FirewoodFX? If so, is the contest on the demo account or live account?
F
FirewoodFX
Feb 24 2016
Hello,

Currently, we are not holding any trading contests.



Take part in our latest program for the Soft Launching of PAMM Accounts. We offer attractive special and limited offers for clients who want to try PAMM accounts. For information regarding this promotion, please contact Live Chat here or email to [email protected].
D
Dimas alip
Mar 18 2016
I have a suggestion for FirewoodFX. Before launching PAMM, it might be better if the existing social trading service, copy trading, is equipped with trader monitoring. Won't PAMM also need monitoring so traders who want to invest can see trader performance?
U
Untung
May 17 2016
@dimas... this firewood broker has launched a PAMM account. The system you mentioned is there, but the trading copy is still not there. It's like there is copy-trading between traders who already know it hehehe
V
Vicky
May 28 2016
Why does the firewoods server sometimes shut down during high-impact news?? Whereas I use a 2MB internet connection. thx
A
Aji Santoso
Jun 1 2016
Vicky: If this is true, it means that the FirewoodFX server is not tested for news trading, even though it says there are no problems for all strategies including news trading...
F
FirewoodFX
Jun 6 2016
Hello, please send your MT4 journal logs when problems occur to [email protected] for checking.
G
Gagah Saputra
Aug 24 2016
Nice.. it looks like FirewoodFX is quite okay. But the spread is still all fixed. Maybe in the future, you can add 1 or 2 accounts that can have floating spreads or even ECN? :)
R
Rosyadi
Sep 16 2016
They haven't got one, unfortunately.

but that's okay, there's something new at Firewood

, It's called the micro account
E
Ekow
May 22 2017
@Dimas Alip @Untung:

Now it's available, bro... hehehe you see,



you have to log in to the client area first. but the news is here

Firewoodfx Review

FirewoodFX is a broker that provides fixed spreads and fixed exchange rates. Apart from that, this broker offers leverage of up to 1:1000, a minimum deposit of $10, and bonus programs to boost traders' earnings. More

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