Disappointed Spreads
A
Jun 19, 2017
I'm an fwfx trader.... just broke up with fwfx 4 days ago. Because I was disappointed when I checked between the prices on the chart and the prices in the execution log, the difference was 8 pips. I have to be in a safe position and get a profit of 50$, uh, even mc. Kykx deliberately widened spreadx. I installed the second position, but it was already 7 pips and it was executed. Paraaah
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2
Reply: [2]
F
Hello Mr. Alex,
I apologize in advance for your inconvenience.
For pricing issues, please provide the following details to [email protected] :
Subject: Pricing Issues
Name:
Email:
Account
number: Order number:
Problem description:
Expected resolution:
We will investigate the issue based on the data provided. Responses and problem resolutions will be processed within 24 hours at the latest.
I apologize in advance for your inconvenience.
For pricing issues, please provide the following details to [email protected] :
Subject: Pricing Issues
Name:
Email:
Account
number: Order number:
Problem description:
Expected resolution:
We will investigate the issue based on the data provided. Responses and problem resolutions will be processed within 24 hours at the latest.
U
How's it going?... The client feels the spread is widening, you know... Come on, Firewood support team, please explain.. The
problem is the Firewood broker said fix spread... but how come there's a case like this... Please explain...
Thank you :)
problem is the Firewood broker said fix spread... but how come there's a case like this... Please explain...
Thank you :)
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