Hello,
I am a new user on Exness. Exness promotion claims the fastest withdrawal process compared to other brokers, but I am disappointed with what I have experienced. On Thursday morning, I made a deposit, and until Friday night the balance has not been credited. I have complained to customer support multiple times, and they all answered: I must be patient. Do I have to wait until Monday or 4 days for my balance to be credited?

Next, about the domain. Before this COVID-19 crisis, Exness had web addresses with domains from major countries such as Exness.ru (Russia), Exness.eu (Europe), Exness.uk (U.K). But now the website address has changed to exness-888.com, which (sorry) looks like an online gambling website domain. So, where is the original Exness website? If the customer says this is a server improvement, why change the domain? What happened with Exness?

The third issue is about regulation, everyone should know that the FCA UK regulation at Exness is only for members from the UK, while members in Asia, use the FSA regulation. Everyone must know that the FSA regulation in the UK was disbanded in 2012/2013. So who owns the FSA regulation at Exness? Customer support has been asked multiple times, and they all answered that they didn't know. Please, the Exness team, answer directly here so that all Indonesian trader friends will know. It's called an open discussion, honesty and lies will definitely be seen. According to their motto, Behind Successful Traders, There Must Be an Honest Broker