I tried to withdraw funds 3x with transaction numbers 25631019, 24584342, and 24556904, and all were rejected for the following reasons:
Transfer request No. 25631019 rejected. Reason for rejection: an error occurred while trying to complete the operation. Please try again or contact our payments department: +448449869559 (ext.2), Mon-Fri, 06:00-17:00 GMT.
Like when I deposited, I withdrew funds using the Ebanking method. I followed the procedure in the banking funds withdrawal menu step by step.
And I regret not being able to contact CS by email or webchat. I was only given a contact telephone number for the UK.