It has been months since I tried withdrawing my money from this broker and still I failed. I was using a credit card to deposit money, and eventually, I cannot withdraw the money through the same channel. Which is so odd considering it wasn't the first time I'm doing it.
I gotta use another method that contains a huge fee such as a global wire transfer. Ironically, I was choosing credit cards purposely because it says 'free withdrawal charge'. So if anyone likes to use a credit card to deposit and withdraw money through refund in order to reduce the fee