My Balance is Reduced. How Did It Happen?
J
Sep 29, 2016
I opened an ECN Zero account instead of being swap-free, but I had a position to stay overnight. How come my balance was reduced the next day?
1
2
Reply: [5]
F
Good afternoon, Mr. Jon.
During the account registration, did Mr. Jon check the option for swap-free? Whether your account is swap-free or not, you can check it in your account's myfxtm cabinet.
During the account registration, did Mr. Jon check the option for swap-free? Whether your account is swap-free or not, you can check it in your account's myfxtm cabinet.
J
I have checked the swap-free account, but my balance is still deducted every day.
F
Good morning Mr. Jon,
I'm sorry, sir, can you take a screenshot for the ECN zero account at myfxtm? and please take a screenshot of your MT4 when you get swapped.
Thank you.
I'm sorry, sir, can you take a screenshot for the ECN zero account at myfxtm? and please take a screenshot of your MT4 when you get swapped.
Thank you.
J
There was an explanation yesterday via live chat, the free swap account only applies a week after being swapped, I thought that free swap was forever.
E
How can it be like that?
Shouldn't the free swap be valid forever?
Is it only a promotion on FXTM?
Shouldn't the free swap be valid forever?
Is it only a promotion on FXTM?
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