Is the flippage spread on octaFX normal?

krisna June 1, 2021 Broker: OCTA 4

Is the flippage spread on octaFX normal? When I first started using MT5 it was almost 0spread 0flippage, but on June 1 2021 the flippage spread was crazy, eurusd could be 10pips

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OctaFX Official June 3, 2021 Neutral

Dear. Krisna,
Thank you for contacting us. Regarding your question, please note that OctaFX is an ECN broker, we get prices directly from our Liquidity Provider. We use floating spreads, therefore prices can change depending on market volatility.
If you have a problem with your order, please provide us with the account number and ID number of the order, we will forward it to our team for review. Or you can also directly contact our Customer Service via email su pport@octafx.com . Our team will always be ready to help you.
Sincerely, OctaFX Rep.

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