Alpari's Withdrawal Process is Very Disappointing and Always Fails

gunner June 11, 2019 Broker: ALPARI 26

I tried to withdraw funds 3x with transaction numbers 25631019, 24584342, and 24556904, and all were rejected for the following reasons:

Transfer request No. 25631019 rejected. Reason for rejection: an error occurred while trying to complete the operation. Please try again or contact our payments department: +448449869559 (ext.2), Mon-Fri, 06:00-17:00 GMT.

Like when I deposited, I withdrew funds using the Ebanking method. I followed the procedure in the banking funds withdrawal menu step by step.

And I regret not being able to contact CS by email or webchat. I was only given a contact telephone number for the UK.

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4 Comment

Putra Alpari June 12, 2019 Neutral

Good afternoon,
If you need help changing email/password / mobile number/deposit/withdrawal or anything else, you can contact us using.
- via Live Chat (09.00 – 18.00)
- via Email: indonesia@alpari.org - or also via myAlpari/Alpari cabinet. I hope this helps.
Thank you.

Gunner June 12, 2019 Neutral

As usual, live chat doesn't work, I've emailed indonesia@alpari.org , I'm waiting for a response, there's my cellphone number to contact.

Is there no help desk call center in Indonesia? I don't understand Russian very well

Putra Alpari June 13, 2019 Neutral

Our team will immediately respond to your email, so that this problem can be resolved quickly.
Thank You

Putra Alpari July 29, 2019 Neutral

Good afternoon.
To withdraw funds, Alpari looks at the history of previous deposit methods. Our advice is that if you make a deposit to Alpari using the Ebanking or Kurschanger method, if the deposit uses CC then the wd process can only be done after 90 days before you can make the wd. And also when registering, please upload your ID immediately to the Alpari cabinet. Hope this helps. Thank You

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