I'm experiencing pending withdrawal, Is There a Solution?

To Bayu Kurniawan,

We apologize in advance that we are unable to identify the main issue of the problem you are experiencing. However, it is possible that your fund withdrawal request is still in process. Please also note that brokers usually take up to 5 business days to complete fund withdrawal requests via bank transfer.

Therefore, if you submitted a withdrawal request on March 17th, it should be completed no later than March 24th (5 business days counted after March 17th). If after March 24th, your withdrawal request is still not completed, you can ask the customer service of the broker in question directly.

Hopefully this can help.